Last updated: November 6, 2026
Because our products are research compounds, we cannot accept returns of opened or unsealed products.
Damaged, incorrect or missing items
If an item arrives damaged, is incorrect or is missing, email [email protected] within 7 days of delivery with your order number and photos. We will send a replacement or issue a refund.
Cancellations
You can cancel an order for a full refund any time before it ships.
Refund timing
Approved refunds are issued to the original payment method within 5–10 business days.